Remote Tech Support Pricing, Made Simple
Find the Right Help for Your Windows PC
Choose a remote assistance session that fits your needs and your budget. You’ll know the service scope and price before we connect.
From your question to hands-on help
Getting Remote Tech Help Is Simple
1
Tell Me What’s Happening
Share the Windows or software issue and what you’ve tried so far.
2
Confirm Your Plan and Price
We’ll agree on the scope and price before your session: $79 for up to 30 minutes, $129 for up to 60 minutes, or $199 for up to 2 hours.
3
Connect and Get Help
Join a remote session so we can work through the issue together. Some problems may need additional assistance.
Know What to Expect Before We Connect
Your Session Scope and Price Are Confirmed Up Front; Some Issues May Need More Help
Choose Your Remote Support Session
Quick Tech Help
Up to 30 minutes of remote assistance
$70
- Help with one straightforward Windows or software issue
- Outlook or email troubleshooting
- Guided, one-on-one remote session
- Scope and price confirmed before you begin
- Some issues may need additional assistance
Standard Tech Support
Up to 60 minutes of remote assistance
$125
- More time for Windows PC troubleshooting
- Microsoft 365 sign-in or application help
- Everyday software troubleshooting
- Clear explanations as we work together
- Scope and price confirmed beforehand
- Complex issues may require additional assistance
Extended Tech Support
Up to two hours of remote assistance
$200
- Extra time for several related software issues
- Windows 11 and Microsoft 365 support
- One-on-one help from an independent technician
- Scope and price confirmed before the session
- Some problems may need further assistance
Quick Tech Help — $79
Up to 30 minutes of remote assistance
$45/yr
- Best for a focused question or a single issue.
- Get help with a Windows setting.
- Troubleshoot a common app error.
- Work through an email sign-in problem.
- Receive one-on-one guidance during your session.
Standard Tech Support — $129
Up to 60 minutes of remote assistance
$45/yr
- More time for a problem that takes a closer look.
- Investigate Windows PC performance issues.
- Get Outlook troubleshooting assistance.
- Resolve common Microsoft 365 sign-in issues.
- Ask questions as we work through the problem.
Extended Tech Support — $199
Up to 2 hours of remote assistance
$45/yr
- Extra time for several eligible software concerns.
- Review multiple Windows or application issues.
- Get help installing and configuring software.
- Work through office email and productivity problems.
- Make time for small business computer support needs.
Support for Everyday Computer Issues
Remote assistance can cover eligible Windows PC, email, and software problems at home or in a small office.
Windows PCs
Windows 11 troubleshooting and common PC errors
Outlook
Email sign-in, setup, and sending issues
Microsoft 365
Office app activation and everyday errors
Software
Installing, updating, and configuring apps
Frequently Asked Questions
Here are a few things to know before booking remote computer support.
How does remote support work?
You describe the issue first. Once we confirm the scope and price, you join a remote session and we work through eligible problems together.
Which Windows computers do you support?
We help with eligible Windows PCs, including Windows 11 systems. Share your Windows version and issue so we can confirm whether remote help is a good fit.
Can you see my computer without my permission?
No. You choose when to join the remote session and can see the work being done on your screen.
How much will my session cost?
Quick Tech Help is $79 for up to 30 minutes, Standard Tech Support is $129 for up to 60 minutes, and Extended Tech Support is $199 for up to 2 hours. We confirm the scope and price before starting.
What if the problem can’t be fixed remotely?
Not every issue can be resolved in a remote session. We’ll explain any troubleshooting limitations and let you know if additional assistance may be needed.
Do you help small businesses?
Yes. We offer remote help for businesses with 1–50 employees, including employee Windows PCs, business email, Microsoft 365, and common software issues.
Not Sure Which Support Option Fits?
Tell me what’s happening with your Windows computer or software. I’ll let you know whether remote assistance is a good fit and confirm the service scope and price before your session. Some problems may need additional assistance.