Practical Tech Help for Windows, Email & Everyday Software
Get clear, one-on-one help with Windows PCs, Outlook, Microsoft 365, and software issues. Remote assistance is available when your problem is a good fit.
Support for Home and Small Business
Help for the Tech Problems That Slow You Down
Windows PC Troubleshooting
Get help with slow performance, confusing settings, update errors, and common Windows 11 problems.
Outlook & Email Support
Work through sign-in trouble, missing messages, sending errors, and Outlook setup questions.
Software Installation & Troubleshooting
Get assistance installing, updating, or configuring Windows apps and investigating software errors.
Microsoft 365 & Office Support
Find help with activation, account access, and everyday problems in Word, Excel, and other Office apps.
Eligible Remote Computer Assistance
Connect for hands-on troubleshooting when your Windows or software issue can be addressed remotely.
Small Business Tech Support
Get practical remote help with employee PCs, business email, and office software for teams of 1–50.
A Simple Path From Problem to Next Steps
Step 1
Tell me what’s happening and what you’ve tried. I’ll assess whether remote support fits your situation.
Step 2
Review the scope and price before we begin, then connect remotely if your issue is eligible.
Step 3
We’ll go over what was done, check the outcome together, and discuss any remaining steps.
Simple, Transparent Pricing
Quick Tech Help — $79
Up to 30 minutes of remote assistance- Help with one focused Windows or software question.
- Useful for a common sign-in or settings issue.
- One-on-one guidance during your session.
- Scope and price confirmed before you begin.
- Some issues may need additional assistance.
Standard Tech Support — $129
Up to 60 minutes of remote assistance- Time to investigate an everyday PC or app problem.
- Help with Outlook, email, or Microsoft 365 issues.
- Clear explanations as we work through the steps.
- Scope and price confirmed before your session.
- Further help may be needed for some issues.
Extended Tech Support — $199
Up to 2 hours of remote assistance- More time for involved Windows or software troubleshooting.
- Suitable for several related questions in one session.
- Support for eligible work-from-home or small-office issues.
- Scope and price confirmed before work starts.
- Some problems may require assistance beyond the session.
Personal Tech Help for Home & Business
Home Users
Everyday Windows PC help
Remote Workers
Support for your workday
Small Businesses
Remote help for teams of 1–50
Straightforward Help, Focused on You
One-on-One, Clearly Explained
Work directly with a technician who listens, explains each step in plain language, and keeps the focus on your question.
Convenient Remote Assistance
Get online computer help for eligible Windows, email, and software issues without leaving your home or office. Not every issue can be resolved remotely.
Honest Scope and Pricing
Know the session scope and price beforehand. Get practical recommendations without being pushed toward services you do not need.
Answers Before You Get Started
Which Windows computers can you help with?
I offer Windows 11 support and help with many everyday issues on supported Windows 10 PCs. Share your Windows version and what is happening so I can confirm whether I can assist.
How does remote computer support work?
After we discuss your issue and confirm the scope and price, you can choose to start a remote session. I’ll guide you through connecting so I can look at the problem with you.
Can you see my files during a remote session?
A remote session may let me view what is on your screen and access what is needed to troubleshoot. You can stay at your computer, close personal items beforehand, and end the session at any time.
How much does online computer help cost?
Quick Tech Help is $79 for up to 30 minutes, Standard Tech Support is $129 for up to 60 minutes, and Extended Tech Support is $199 for up to two hours. I’ll confirm the service scope and price before we begin.
Can every computer problem be fixed remotely?
No. Remote assistance works well for many Windows and software issues, but some problems need a different type of help. I’ll review what you describe and let you know if a remote session makes sense.
Can you help with Outlook and email problems?
Yes. Outlook troubleshooting may cover sign-in trouble, sending or receiving errors, account settings, and common app issues. What I can do depends on the account and the cause of the problem.
Do you install and troubleshoot software?
I can help install, update, configure, and troubleshoot many Windows applications. Tell me which program you use and what error or behavior you’re seeing so I can assess the next step.
What Microsoft 365 and Office issues do you support?
Microsoft 365 support can include activation and sign-in problems, plus common issues in Word, Excel, and Outlook. Access to your account or subscription details may be needed for some steps.
Do you support small businesses?
Yes. I provide remote IT support for small businesses with 1–50 employees, including help with employee Windows PCs, business email, Microsoft 365, and everyday software problems when remote assistance is suitable.
Need Help With a Tech Problem?
Tell me what’s happening with your Windows computer, email, or software through the support request form. I’ll review the issue, explain whether remote help is a good fit, and confirm the scope and price before a session. Remote resolution depends on the problem.